Contact
Email: [email protected]
We read everything. Corrections get priority - if a price, an opening time or an access rule on this site is wrong, tell us and we will check it against the operator and fix it.
Visitor Planning Support
We are an independent digital publication providing travel guides and ticket pricing comparisons. While we cannot access, modify, or cancel your bookings directly, we are happy to assist with your general itinerary planning. For all reservation modifications or refund inquiries, please contact the customer support team of the provider listed on your ticket voucher.
Availability: Monday to Friday, 09:00 to 18:00 (CET).
We can help with
- Corrections to anything published on this site
- General questions about how Park Güell ticketing, slots and access rules work
- Itinerary planning questions - which slot, how long to allow, how to sequence a day
- Press and media enquiries
- Rights holders requesting a correction or removal
We cannot help with
- Finding, changing, cancelling or refunding your booking. We are not the seller and we have no access to any booking system. Your voucher names the provider who sold you the ticket - they are the only ones who can act on it.
- Ticket availability. We do not hold inventory and cannot obtain tickets for sold-out dates. Nobody outside the official system can.
- Lost tickets or confirmation emails. Same answer: the provider on your voucher.
If you bought from the park directly, the operator's own contact page is the route. If you bought from a reseller, their help centre is.
Where we are
Operated from France and Spain.
Reporting a problem with the site
Broken link, wrong figure, something that reads as misleading - all welcome at the email above. Include the page and, if you can, the source that contradicts us. That speeds things up considerably.
Rights holders who want a correction or the removal of trademarked material can also write to [email protected] or call +33 7 45 01 49 05. See our terms of use for the full commitment.